We're here to help.
WideMail is the mail app by Wideview Entertainment for mailboxes hosted with Wideview. If you need help, the fastest way to reach us is by email.
Email: [email protected]
We aim to reply within one business day.
Open WideMail in your browser at clients.widemail.app or on your iPhone, and enter the email address and password of the mailbox Wideview gave you. Mailboxes are created when email hosting is set up with Wideview, so there is nothing to register here. If you do not have your credentials, contact us at [email protected].
I forgot my password. Your password is the password of your email account. Contact us and we will help you reset it.
I'm not receiving notifications. Make sure notifications are enabled for WideMail in your iPhone Settings, and that you are signed in. If it continues, email us.
An email doesn't display correctly. Let us know the sender and subject at [email protected] so we can look into it.
How do I delete my account / data? Email us and we will remove your stored credentials and settings. See the Privacy Policy for details.